Dedicated to Meeting Your Needs
River Falls Municipal Utilities is dedicated to meeting customer needs while helping to make the community a better place to live, work, and play. It is one of the country's 2,200 public power systems; a utility owned by the people and the community it serves. Public power systems like RFMU are nonprofit and have one main purpose - to provide customers with safe and reliable services at the best overall value.
A 7-person utility advisory board, appointed by the mayor of the City of River Falls, provides guidance on how to operate River Falls Municipal Utilities. This local representation allows all citizens to have a voice in how our utility can best meet the community’s needs. Community ownership and control is the hallmark of public power - local people working together to meet local needs. At River Falls Municipal Utilities, we go the extra mile to make sure you receive that personal service that makes us proud to be serving a great community.
As neighbors, we take our responsibility to you very seriously. We know you want reliable power at an affordable cost. You also want a utility provider who cares enough to go the extra mile today, and who has the know-how to build for tomorrow.
To ensure that we’re here for a long time, we share resources with other local utilities. In fact, we’re co-owners of a nonprofit, Sun Prairie-based power company, WPPI Energy. Through WPPI Energy, we purchase low-cost electricity for our community and take advantage of the latest technologies to better serve your needs.
Hamilton & Staff
Hamilton and Staff, a respected national public opinion research firm, recently conducted an independent nationwide poll to learn what people think of public ownership of utilities.
The results were simple: "A majority of U.S consumers believe that public power is more concerned about the environment, offers lower rates, allows more control over utility operations and has better service than private power companies. The public believes local ownership of electric utilities plays a strong role in the electric industry."