Advanced Metering Infrastructure

At its January 8, 2019, meeting, the River Falls City Council adopted a resolution to proceed with the Advance Metering Infrastructure Project (AMI) as budgeted in the Capital Improvement Plan. This is a multi-year project to replace and upgrade all electric and water meters to new technology, with funding from the electric, water and wastewater funds.

To learn more about AMI, read the information provided in the January 8, 2019 City Council Packet here.

You can also watch a video of the presentation to the River Falls Utility Advisory Board from December 17, 2018.

River Falls Municipal Utilities standard meter for both electric and water include AMI metering technology. We do offer a Public Service Commission (PSC) approved opt-out program for customers who wish to remain on the older non-standard AMR metering system. If you wish to continue using your non-standard AMR meter(s), a meter reading fee of $22.31 is charged each month to cover the additional expense and labor required to maintain and read non-standard meters. Other fees may apply. For specific details regarding the opt-out program, please refer to the links below:

Non-Standard Meter Opt Out Form
Electric Non-Standard Meter Tariff
Water Non-Standard Meter Tariff
PSC of Wisconsin Utility Tariffs E-Services Portal

Please check back soon for more information about AMI and what you can expect in upcoming months.

UPDATED INFORMATION

• March 2019 Bill Insert -AMI FAQ
• June 2019 Video - AMI Part One: An Introduction
• August 2019 Video - AMI Part Two: Benefits to the Customer
• September 2019 Video - AMI Part Three: How Your AMI Meter Works

MyAccount
To manage your account and set high usage text message and/or email alerts for your new AMI meter, please visit our “MyAccount” Portal:

MyAccount Portal:  https://myaccount.rfmu.org
MyAccount Video: MyAccount: How to Create Your New MyAccount Online Access Portal
MyAccount Flyer:  MyAccount Quick Start Guide